Privacy Policy

 

By visiting our website www.purenesshealth.com, or using any of our features, you are accepting the practices stated in this Privacy Policy.

Information We Collect From You

We may obtain your personal information in various ways, including your use of this website and our social media pages.  We may also collect your personal information at various events that you attend.  When you visit this website, our social media pages, or use our service or features of our mobile device applications, we may also collect information about your device or usage by automated means, including using technologies such as cookies and web server logs.

Since our products are sold at various retailers, you may provide your personal information to our retail partners when you purchase our products at those stores.  Those stores do not share with us your personal information that they collect from you.  This Privacy Policy does not address any personal information collected by our retail partners. 

If you visit this website, create a customer account on this website, and when you buy something on this website, we collect personal information to fulfill your order or improve our checkout experience and customer service.

The types of personal information you may provide to us include:

·         Your contact information (for example, your name, address, e-mail address, mobile or other phone number, and mobile service provider).

·         Your age and date of birth.

·         Your gender.

·         Your username and password.

·         Your payment information (for example, your credit/debit card number, expiration date, card verification code (CVV), shipping address, and billing address).

·         Your purchase history with us.

·         Your product preferences.

·         Your physical characteristics and healthcare concerns.

·         Contact information for your friends and family or other people you would like us to contact.

·         Content you provide to us (for example, photos and videos, product reviews, and comments).

 

Automatic Information and Analytics

This website is hosted by Squarespace. This website collects certain types of personal information whenever you interact with us or visit this website.  Information that is collected may include:

·         Information about your browser, network and device. 

·         Internet Protocol (IP) Address (which is a number assigned to the computer you are using by your Internet Service Provider (ISP)).

·         “Cookies” (which are unique identifiers that we transfer to your device to enable our systems to recognize your device and provide various features to you, such as storage of items in your Shopping Cart on our website).  Cookies are an industry standard and used by most websites.  This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app.

o   For more information about cookies dropped from your device, visit About the cookies Squarespace uses. 

o   These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

o   These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.

o   If you do not want information collected through the use of cookies, most browsers allow you to automatically decline cookies (for example, using your browser’s Help feature). Additionally, you can disable or remove similar data by using browser add-ons, such as Flash cookies, by changing the add-on’s setting or visiting the website of its manufacturer.  Because cookies allow you to take advantage of our features, we recommend that you allow cookies to be turned on.  For example, if you disable cookies on this website, you may not be able to view items that you put in your shopping cart on this website.  

 

This website collects personal data to power our site analytics, including:

·         Information about your browser, network, and device

·         Web pages you visited prior to coming to this website

·         Your IP address

This information may also include details about your use of this website, including:

·         Clicks

·         Internal links

·         Pages visited

·         Scrolling

·         Searches

·         Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

 

How We Use The Information

We use your personal information to provide you with our products, to fulfill your requests for products, to help us personalize our offerings to you, and help you with our customer service.  We also use your personal information to support our business functions.  Examples of ways we use your personal information include:

1.      Fulfilling your requests for our products, and to communicate with you about those requests.

2.      To register and service your account with us.

3.      To verify your identity. 

4.      To provide customer service to you.

5.      To provide promotions to you and send you information about or products.

6.      To help us improve your experience on our website and at our retailers.

7.      To respond to comments and inquiries that you may have. 

We share your personal information with Squarespace, our website hosting provider, so they can provide website service to us.  Other than sharing your information with Squarespace, and sharing your personal information in limited circumstances, such as when legally required, we do not sell or rent your personal information. 

 

E-Mails

You’ll receive an automated e-mail within 24 hours after you abandon your shopping cart, if all of the following occur:

1.      You enter your email address at checkout, or are logged into your Customer Account.

2.      You add a product which is in stock to your shopping cart.

3.      You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.

The email will link back to this website, where you can pick up where you left off and complete your purchase.

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

·         You’ve created a Customer Account

·         Your Customer Account password has been reset or updated

·         You’ve made a purchase

·         Your order has shipped

It’s not possible to unsubscribe from these messages.

 

Fonts

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

·         Information about your browser, network, or device

·         Your IP address

 

Website Visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

·         Information about your browser, network and device

·         Web pages you visited prior to coming to this website

·         Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

 

Children’s Privacy

We do not sell products for purchase by children.  This website is intended for a general audience and is not directed towards children.  We do not knowingly collect personal information from children under the age of 13 except with prior parental consent or as permitted by law, and we request that such individuals not provide personal information through this website.  If you believe that we may have collected information from your child through our website, please contact us and we will work to delete it. 

 

California Privacy Rights

This Privacy Policy describes how we share your information for marketing and other purposes.  This Privacy Policy applies to all our customers, including our customers who are California residents. We share personal information with others outside of Pureness Health for direct marketing of their products only if we have your affirmative consent (if you opt-in).  You may opt-out of our disclosure of your personal information to third parties for their direct marketing purposes by contacting us by e-mail at info@purenesshealth.com.

 

California Do Not Track Disclosure

This Privacy Policy describes how we collect personal information from you.  We may use certain mechanisms (such as analytics) to track your online activities over time and across third-party websites.  This generally enables website operators to tailor what is presented to you.  If you are visiting websites that track your online activities, your browser may have features that allow you to see the Do not Track (DNT) signal on your bowser so that third parties (such as advertisers) know you do not want to be tracked.  However, we do not currently change our tracking practices in response to a DNT signal.

 

Third Party Websites and Social Media

We work with and use third-party social networking websites (such as Facebook, Instagram, and Twitter) to offer you content regarding our products and services.  These social media companies operate Third-Party websites.  The use of our social networking webpages on social networking websites may result in the collection of your information by us and by those websites. 

If you do not want us to be able to access information about you from the third-party websites, you must instruct those third-party websites not to share the information.  We cannot control how your data is collected, stored, used or shared by the third-party social networking websites or to whom it is disclosed. Please review the privacy policies and privacy settings on your social networking websites to make sure you understand them and the information they are sharing. If you do not want a third-party social networking website to share information about you, you must contact that website and determine whether it gives you the opportunity to opt-out of sharing such information. We are not responsible for how these third parties may use information collected from or about you.

 

 

Security

This website is powered by Square Space. Square Space protects your personal information by using industry-standard Secure Sockets Layer (SSL) technology that secures connections between your browser and this website.  SSL technology prevents hackers from impersonating you or stealing information that you submit through this website, like your e-mail address or credit card number.  Additionally, the checkout pages on this website are Level 1 PCI compliant and use 128 bit SSL encryption. 

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account.  

 

Changes to Privacy Policy

We may make changes to our Privacy Policy at any time and any changes will be effective immediately upon publication of the revised version of the policy.